1. Introduction
HirePilot, Inc. ("HirePilot", "we", "us", or "our") uses cookies and similar tracking technologies on the HirePilot platform and website to enhance your experience, understand how you use our services, and deliver targeted content. This Cookie Policy explains what cookies are, why we use them, and how you can control them.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They contain information about your browsing behavior and preferences. Cookies serve several functions:
- Essential Cookies: These are necessary for the platform to function properly (session management, authentication, security).
- Analytics Cookies: These track how you use the platform to help us improve features and performance.
- Marketing Cookies: These enable personalized advertising and content recommendations.
- Performance Cookies: These optimize loading speeds and ensure features work smoothly.
3. Types of Cookies We Use
Session Cookies: These temporary cookies are deleted when you close your browser. We use them to maintain your login session and track your activity during a single browsing session.
Persistent Cookies: These remain on your device for a set period (days, months, or years) and track your preferences and behavior across multiple visits. We use persistent cookies to remember your settings and improve your experience on repeat visits.
First-Party Cookies: These are set by HirePilot directly and are used to maintain functionality and user preferences.
Third-Party Cookies: These are set by third-party services we use (analytics providers, advertisers, social media platforms) to track behavior across multiple websites and deliver targeted content.
4. Specific Cookies & Their Purpose
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| hirepilot_session | Essential | Maintain user login session | Session |
| hirepilot_token | Essential | Authentication token | 30 days |
| hirepilot_preferences | Essential | Store UI preferences (theme, language) | 1 year |
| _ga | Analytics | Google Analytics tracking | 2 years |
| _segment_id | Analytics | Segment analytics platform | 1 year |
| fbp, tr | Marketing | Facebook pixel for ads | 3 months |
| hp_utm_source | Marketing | Track marketing campaign source | 6 months |
5. Essential vs. Optional Cookies
Essential Cookies: These cookies are necessary for the platform to function and cannot be disabled. They include authentication tokens, session management, security features, and basic user preferences. We do not require your consent to use essential cookies, but you can delete them through your browser settings (note: this may limit platform functionality).
Optional Cookies: Analytics, marketing, and performance cookies are optional and require your consent before we deploy them. You can opt in or out of these categories via our cookie banner and preference center.
6. How We Use Cookie Data
- Service Functionality: Maintaining your logged-in session, securing your account, and remembering your preferences.
- Performance Optimization: Analyzing how features are used to identify bugs and optimize load times.
- Personalization: Customizing the platform experience based on your preferences and behavior.
- Analytics & Research: Understanding usage patterns, popular features, and user demographics to inform product development.
- Marketing & Advertising: Delivering personalized ads and promotional content based on your interests and behavior.
- Fraud Detection: Identifying suspicious activity and protecting against unauthorized access.
7. Third-Party Cookies & Data Sharing
We partner with third-party service providers who may set cookies on our platform:
- Google Analytics: We use Google Analytics to track user behavior, traffic sources, and feature usage. Google may set cookies to identify unique users and sessions.
- Facebook Pixel: We use Facebook Pixel for retargeting advertisements. Facebook may set cookies to track your activity and show you relevant ads.
- Stripe (Payment Processor): Stripe may set cookies for secure payment processing and fraud detection.
- Segment (Analytics Platform): Segment aggregates analytics data from multiple sources for reporting and insights.
These third-party providers have their own privacy policies and cookie practices. We recommend reviewing their policies for information on how they use your data.
8. Controlling Cookies
Cookie Preference Center: When you first visit HirePilot, a cookie banner appears. Click "Customize" to access the preference center where you can toggle optional cookie categories (analytics, marketing, performance) on or off. Your preferences are saved in localStorage and respected across all future visits.
Browser Settings: You can control cookies via your browser settings. Most browsers allow you to view, delete, and block cookies. Specific instructions vary by browser:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, search, and services > Cookies and other site permissions
Do Not Track (DNT): If your browser sends a DNT signal, HirePilot will respect it and not set non-essential tracking cookies (where technically feasible).
9. Similar Tracking Technologies
In addition to cookies, we may use other tracking technologies:
- Web Beacons: Tiny 1x1 pixel images embedded in pages or emails to track views and clicks.
- Local Storage & Session Storage: Browser storage mechanisms that persist data similar to cookies but with larger capacity.
- Pixels & Tags: Code snippets that track specific user actions (e.g., form submissions, page views).
These technologies serve similar purposes to cookies and are subject to the same consent requirements and controls.
10. International Cookie Laws & Compliance
GDPR (European Union): Under GDPR, non-essential cookies require explicit opt-in consent before deployment. HirePilot displays a cookie banner on first visit and requires users to confirm acceptance of optional cookies.
CCPA (California): Under CCPA, you have the right to know what data is collected via cookies and the right to opt-out of the "sale" of data. Our cookie preference center allows you to control and opt-out of tracking categories.
UK ICO Guidelines: We comply with UK Information Commissioner's Office guidance on cookie consent and privacy.
11. Cookies & Children
HirePilot is not intended for children under 13. We do not knowingly set cookies on devices controlled by children. If you believe a child has used our platform, please contact us so we can take appropriate action.
12. Data Retention & Deletion
Cookies are retained for varying durations (see Section 4). You can delete cookies at any time via your browser settings. Deleting essential cookies may limit platform functionality. To request deletion of all data associated with your account, including cookie data, please contact privacy@hirepilot.com and we will delete your data within 30 days.
13. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page and update the "Last Updated" date above. Material changes will be announced via email to users on our mailing list. Your continued use of the platform constitutes acceptance of any changes.
14. Contact Us
If you have questions, concerns, or requests regarding our use of cookies, please contact:
- Email: privacy@hirepilot.com
- Mailing Address: 525 Market St, San Francisco, CA 94105
- Phone: +1-415-555-0137
We will respond to your inquiry within 30 days.